How to See if Cac Reader Is Reading My Cac on Mac

Between mid October 2019 and mid February 2020 everyone in the Army was migrated to use their PIV Authentication certificate for Email access.  Y'all no longer utilise the Email document for Enterprise Email or whatsoever CAC enabled websites

Mac users who choose to upgrade (or already have upgraded) to Mac Bone Catalina (ten.15.x), Big Sur (11.xx.x), or Monterey (12.ten.x) will demand to uninstall all 3rd Party CAC enablers per https://militarycac.com/macuninstall.htm  AND reenable the native smart carte du jour power (very bottom of macuninstall link above)

If you lot purchased your Mac with Bone Catalina (x.15.x) or Large Sur (11.xx.x) already installed, you lot tin can skip the uninstall role above and follow the instructions below.

half-dozen "loftier level" steps needed, follow down the page to make this a painless systematic process

Pace ane:  Is your CAC reader Mac friendly?

Visit the USB Readers page to verify the CAC reader you accept is Mac friendly.

Visit the USB-C Readers folio to verify the CAC reader you lot take is Mac friendly.

"Some, non all" CAC readers may demand to have a commuter installed to make information technology work.

NOTE:  Readers such as:  SCR-331 & SCR-3500A may need a firmware update (NO OTHER Readers need firmware updates).

Information well-nigh these specific readers are in Step 2

Step two:  Can your Mac "see" the reader?

Plug the CAC reader into an open USB port before proceeding, requite information technology a few moments to install

Step 2a:  Click the Apple Icon in the upper left corner of the desktop, select "About This Mac"

Step 2b:  Click "System Report..." (button)

Step 2c:  Verify the CAC reader shows in Hardware, USB, nether USB Device Tree.  Dissimilar readers volition show differently, most readers take no trouble in this step.  See Step 2c1 for specific reader issues.

Step 2c1:  Verify firmware version on your SCR-331, SCR-3310 v2.0, GSR-202, 202V, 203, or SCR-3500a reader.   If you accept a reader other than these 6, Continue directly to step three

Step 2c1a-SCR-331 reader

If your reader does not await similar this, go to the adjacent step.

In the "Hardware" drib downwardly, click "USB."  On the right side of the screen under "USB Device Tree" the window volition display all hardware plugged into the USB ports on your Mac.  Look for �SCRx31 USB Smart Carte du jour Reader.�  If the Smart Card reader is present, look at "Version" in the lower right corner of this box:  If you lot have a number below five.25, yous need to update your firmware to 5.25. If you are already at 5.25, your reader is installed on your system, and no further hardware changes are required.  You tin can now Quit System Profiler and proceed to Footstep 3.

Step 2c1b-SCR-3310 v2.0 reader

If your reader does non look like this, get to the next step.

In the "Hardware" drop downwards, click "USB."  On the right side of the screen under "USB Device Tree" the window will display all hardware plugged into the USB ports on your Mac.  Await for �SCR3310 v2.0 USB Smart Card Reader.�  If the Smart Menu reader is nowadays, expect at "Version" in the lower right corner of this box:  If you take a number below 6.02, it will non read the "One thousand+D FIPS 201 SCE seven.0" or the "GEMALTO DLGX4 128Kv2" CACs on Mac OS 10.15.7 or newer.  I contacted HID (the visitor that makes these readers) on fourteen DEC 2020 to find a style to update the firmware to six.02.  They said there is not firmware update for the reader.  If your reader is older, you may need a new one.  Delight await at: https://militarycac.com/usbreaders.htm to find a compatible 1.  If you are already at version 6.02, your reader should work fine on your Mac and no further hardware changes are required.  You can at present Quit System Profiler and go on to Stride three.

Step 2c1c-SCR-3500A reader

If you have the SCR3500 A P/N:905430-1 CAC reader, you may demand to install this driver, as the 1 that installs automatically will not work on nigh Macs. Hold the control key [on your keyboard] when clicking the .pkg file [with your mouse], select [the discussion] Open up

Step 3:  Verify which version of MacOS y'all have?

(Y'all need to know this data for stride half dozen)

Stride 3a:  Click the Apple tree Icon in the upper left corner of your desktop and select "Most This Mac"

Step 3b:  Look below Mac OS Ten for:  Case: Version x.10.Ten, or 11.X

Pace 4:  Figure out which CAC (ID Card) you have

(You demand to know this information for step 6)

Look at the top dorsum of your ID card for these card types.  If yous have whatever version other than the seven shown below, y'all need to visit an ID menu office and take it replaced.  All CACs [other than these six] were supposed to be replaced prior to i October 2012.

A guide to help figure out which CAC you lot accept

Discover out how to flip card over video

Pace 5:  Install the DoD certificates (for Safari and Chrome Users)

Firefox users follow guidance in Step 5a

Go to Keychain Admission

Click: Go (meridian of screen), Utilities, double click Keychain Access.app

(You can as well type: keychain access using Spotlight (this is my preferred method))

Select login (under Keychains), and All Items (under Category).

Download the 5 files via links below (you may demand to <ctrl> click, select Download Linked File As... on each link) Relieve to your downloads folder

Please know... IF You have whatsoever DoD certificates already located in your keychain admission, you volition need to delete them prior to running the AllCerts.p7b file below.

https://militarycac.com/maccerts/AllCerts.p7b,

https://militarycac.com/maccerts/RootCert2.cer,

https://militarycac.com/maccerts/RootCert3.cer,

https://militarycac.com/maccerts/RootCert4.cer, and

https://militarycac.com/maccerts/RootCert5.cer

Double click each of the files to install certificates into the login section of keychain

Select the Kind cavalcade, verify the arrow is pointing upwardly, scroll down to certificate, expect for all of the following certificates:

DOD DERILITY CA-1

DOD Electronic mail CA-49 through DOD E-mail CA-52,

DOD EMAIL CA-59,

DOD Electronic mail CA-62 through DOD E-mail CA-65

DOD ID CA-49 through DOD ID CA-52,

DOD ID CA-59,

DOD ID CA-62 through DOD ID CA-65

DOD ID SW CA-45 through DOD ID SW CA-48,

DoD Root CA two through DoD Root CA 5,

DOD SW CA-53 through DOD SW CA-58,

DOD SW CA-60 through DOD SW CA-61, and

DOD SW CA-66 through DOD SW CA-69

Note: If you are missing any of the in a higher place certificates, you take two choices,

ane. Delete all of them, and re-run the five files above, or

two.  Download the allcerts.zip file and install each of the certificates you are missing individually.

Errors:

Mistake 100001 Solution

Error 100013 Solution

You may notice some of the certificates will have a red circle with a white X . This means your computer does non trust those certificates

You need to manually trust the DoD Root CA ii, 3, 4, & 5 certificates

Double click each of the DoD Root CA certificates, select the triangle side by side to Trust, in the When using this certificate: select Always Trust, echo until all four do not take the red circumvolve with a white Ten.

You may exist prompted to enter computer password when you close the window

One time yous select Always Trust, your icon will accept a light blue circle with a white + on it.

The "bad certs" that take caused problems for Windows users may evidence upwards in the keychain access section on some Macs.  These need to be deleted / moved to trash.

The DoD Root CA 2 & 3 yous are removing has a light blue frame, go out the yellow frame version.  The icons may or may not have a reddish circle with the white x

			or		DoD Interoperability Root CA ane or CA 2	certificate
					DoD Root CA 2 or 3 (low-cal bluish frame ONLY)	document
			or		Federal Bridge CA 2016 or 2013	certificate
			or		Federal Common Policy CA	certificate
	or		or		SHA-ane Federal Root CA G2	certificate
			or		US DoD CCEB Interoperability Root CA 1	certificate

If you have tried accessing CAC enabled sites prior to post-obit these instructions, delight go through this page earlier proceeding

Clearing the keychain (opens a new page)

Please come back to this page to keep installation instructions.

Stride 5a:  DoD certificate installation instructions for Firefox users

Annotation: Firefox will not work on Mac OS 10.12.10 or newer when using the native Apple smartcard ability

Firefox also requires the installation of CACKey and configured to use information technology.

Download AllCerts.zip, [remember where you save it].

double click the allcerts.zip file (information technology'll automatically extract into a new folder)

Selection 1 to install the certificates (semi automated):

From within the AllCerts extracted folder, select all of the certificates

<control> click (or Right click) the selected certificates, select Open With, Other...

In the Enable (selection box), modify to All Applications

Select Firefox, then Open

Y'all will see several dozen browser tabs open, permit it open as many as it wants..

You will eventually showtime seeing either of the ii letters shown side by side

If the certificate is not already in Firefox, a window will pop up stating "You take been asked to trust a new Certificate Say-so (CA)."

Cheque all iii boxes to allow the certificate to: place websites, identify electronic mail users, and identify software developers

or

"Alert This certificate is already installed as a certificate authorization." Click OK

Once you've added all of the certificates...
� Click Firefox (discussion) (upper left of your screen)
� Preferences
� Advanced (tab)
� Press Network under the Advanced Tab
� In the Cached Spider web Content department, click Clear Now (button).
� Quit Firefox and restart information technology

Selection 2 to install the certificates (very wearisome manual):

Click Firefox (word) (upper left of your screen)

Preferences

Advanced (tab on left side of screen)

Certificates (tab)

View Certificates (push button)

Authorities (tab)

Import (push button)

Browse to the DoD certificates (AllCerts) extracted binder you lot downloaded and extracted above.

Notation: You have to do this step for every single certificate

Note2:  If the certificate is already in Firefox, a window will pop upwards stating: "Alert This document is already installed every bit a certificate authority (CA)." Click OK

Note3: If the certificate is non already in Firefox, a window will pop up stating "You take been asked to trust a new Certificate Authority (CA)."

Check all three boxes to permit the certificate to: identify websites, identify email users, and identify software developers

Once you've added all of the certificates...
� Click Firefox (give-and-take) (upper left of your screen)
� Preferences
� Advanced (tab)
� Press Network under the Advanced Tab
� In the Cached Web Content section, click Clear Now (push button).
� Quit Firefox and restart it

Step 6:  Determine which CAC enabler you can / want to use

Only for Mac El Capitan (10.11.x or older)

https://militarycac.com/cacenablers.htm

Later on installing the CAC enabler, restart the computer and go to a CAC enabled website

NOTE: Mac OS Sierra (10.12.x), Loftier Sierra (ten.xiii.10), Mojave (10.fourteen.x), Catalina (10.15.x), Large Sur (11.10), and Monterrey (12.x) computers no longer demand a CAC Enabler.

REMINDER:  Users who cull to upgrade (or already take upgraded) to Mac OS Catalina (x.15.x), Big Sur (xi.xx.x), or Monterey (12.ten.x) volition need to uninstall all third Political party CAC enablers per https://militarycac.com/macuninstall.htm  AND reenable the native smart card ability (very bottom of macuninstall link higher up)

Effort to access the CAC enabled site you need to access now.

If you lot take problems, delight follow images below to verify if your CAC is beingness read by your reckoner

Click the Apple tree Icon in the upper left corner of the desktop, select "Almost This Mac"

Click the "Organisation Report..." button

Ringlet down the left cavalcade to the "Software" section then click on "SmartCards"

If you see hundreds of lines of "gibberish" these are your certificates being read from your CAC.

Example of CAC not being read.  You'll only see roughly15 lines of text.

If this is what is happening to yous, it could mean your CAC reader needs a driver or firmware update.  Look for your reader on the CAC readers page to verify if your reader and CAC combination is compatible with each other.

REMINDER:  Users who choose to upgrade (or already have upgraded) to Mac Bone Catalina (10.15.10), Big Sur (11.xx.x), or Monterey (12.10.10) will need to uninstall all 3rd Political party CAC enablers per https://militarycac.com/macuninstall.htm  AND reenable the native smart card ability (very bottom of macuninstall link to a higher place)

Mac support provided by:  Michael Danberry

deleonawneyed.blogspot.com

Source: https://militarycac.com/macnotes.htm

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